At Euromarmi USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

We collect personal information that you voluntarily provide when you:

• Submit an inquiry or request a quote
• Sign up for our newsletter or trade program
• Order product samples
• Communicate with us via email, phone, or our website

This may include your name, email, phone number, company details, and project information.

We also collect limited non-personal data through cookies and analytics tools to improve your browsing experience.

Under the General Data Protection Regulation (GDPR), we process your personal data only when a lawful basis applies. These include:

• Consent – when you subscribe to newsletters, accept cookies, or agree to marketing.

• Contract – when we need your data to provide products, services, or fulfill an order.

• Legal obligation – when we must retain invoices, tax, or accounting records.

• Legitimate interests – when processing is necessary for business operations, website functionality, or fraud prevention, provided your rights are not overridden.

We use the information we collect to:

• Respond to inquiries and provide customer support

• Process and deliver orders, product samples, or trade program benefits

• Send relevant updates, promotions, or newsletters (only with your consent)

• Improve our website, services, and overall user experience

• Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Our website uses cookies and similar technologies to:

• Analyze how visitors interact with our site

• Enhance functionality and personalization

• Support secure transactions and essential site features

• Display relevant marketing content (only with consent)

You may manage your cookie preferences through our cookie consent banner or your browser settings. Essential cookies cannot be disabled as they are required for site functionality.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

• Customer inquiries: up to 2 years

• Transactional data (orders, invoices): up to 10 years (legal obligation)

• Newsletter subscriptions: until you unsubscribe or withdraw consent

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure. While no method is 100% secure, we follow industry best practices, including SSL encryption, secure servers, and restricted access controls.

If your personal data is transferred outside the European Economic Area (EEA), for example when using third-party services such as Google Analytics, we ensure adequate protection by relying on Standard Contractual Clauses (SCCs)or other lawful safeguards.

As a data subject, you have the following rights:

• Right of access – request a copy of the data we hold about you

• Right to rectification – correct or update inaccurate information

• Right to erasure (“Right to be forgotten”) – request deletion of your data

• Right to restrict processing – limit how we use your data

• Right to object – stop us from using your data for marketing or legitimate interest

• Right to data portability – request your data in a structured, machine-readable format

• Right to withdraw consent – at any time, for processing based on consent

• Right to lodge a complaint – with your local Data Protection Authority (e.g., Garante Privacy in Italy)

To exercise these rights, contact us at clientservice@euromarmiusa.com

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

 

Our website may use third-party services (e.g., payment providers, analytics, shipping carriers). These providers have their own privacy practices, and we recommend reviewing their policies separately.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. If significant updates are made, we will notify you via the website or email.

Euromarmi
Strada Provinciale 268
San Gregorio Magno, 84020, Salerno
Italia
Italy
Email: info@euromarmiusa.com

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us.